Privacy Policy

Arviq Digital Solution ("Arviq," "we," "our," or "us") is a high-performance digital solutions agency operating in Maharashtra, India.

We specialize in custom web application development, Answer Engine Optimization (AEO), Generative Engine Optimization (GEO), Google Ads and paid media management, and applied technology education through Arviq Labs.

This Privacy Policy governs all interactions with our website (https://www.arviqdigitalsolution.live), digital communications via WhatsApp and email, and any client engagement agreements where we act as a Data Fiduciary / Controller under applicable data protection laws.

We gather information directly from you when you interact with our services, as well as automatically through secure server logs and analytics:

We process personal data solely for legitimate business operations and client delivery:

• Service Delivery: Architecting and deploying high-speed Next.js websites, mobile applications, and search optimization frameworks.
• Client Communications: Sending milestone updates, performance audit reports, invoice details, and responding to support tickets.
• Technical Site Performance: Measuring page load speeds, Largest Contentful Paint (LCP), and interaction latency to optimize user experience.
• Fraud Prevention & Security: Defending against DDoS attacks, automated bot traffic, and unauthorized infrastructure access.
• Legal Compliance: Fulfilling statutory tax accounting, invoicing, and dispute resolution duties under Indian law.

Under the Digital Personal Data Protection Act, 2023 (India) and the EU General Data Protection Regulation (GDPR), we process your personal data under the following legitimate grounds:

• Consent: When you voluntarily submit your details via our contact forms or direct WhatsApp links to request an audit or proposal.
• Contractual Obligation: When processing is necessary to execute a service agreement, build a web platform, or deliver campaign deliverables.
• Legitimate Interests: To protect our network security, optimize website performance, and maintain business intelligence without overriding your fundamental privacy rights.
• Legal Compliance: To comply with applicable statutory mandates, including tax records and court orders.

Our website is engineered with modern web standards and prioritizes lightweight, privacy-conscious telemetry:

• Strictly Necessary Cookies: Small tokens required for theme preferences (Dark Mode) and UI state during your browsing session.
• Privacy-Friendly Performance Analytics: We employ privacy-focused analytics (such as Vercel Web Analytics) that do not track users across the web, do not store personal profiles, and anonymize IP addresses.
• No Third-Party Advertising Trackers: We do not place invasive cross-site retargeting cookies or sell cookie spaces to advertising syndicates.

You can configure your browser to reject cookies or notify you when cookies are being sent. Note that core website functionalities will continue to function without tracking cookies.

We do not sell your personal information. We only share data with vetted infrastructure vendors who process data under strict confidentiality and security terms:

We may also disclose information if required by law enforcement authorities, court subpoenas, or to defend our legal rights against fraudulent activities.

We implement multi-layered administrative, technical, and physical security measures to safeguard your information against unauthorized access, destruction, or disclosure:

• Transport Security: Strict HTTPS enforcement with HSTS (HTTP Strict Transport Security) preloaded.
• Isolated Serverless Infrastructure: No central unpatched databases or vulnerable legacy servers. Content is delivered via edge caching with minimal surface area.
• Retention Schedule: Client project logs and communication records are retained only for as long as necessary to complete contract terms, typically up to 3 years for tax audits, after which they are securely purged.

In accordance with the Digital Personal Data Protection Act, 2023 (India) and international privacy frameworks, you possess the following actionable rights:

• Right to Access: Request a summary of the personal data we hold about you and the processing activities undertaken.
• Right to Correction & Erasure: Request the update of inaccurate information or the permanent deletion of your data when it is no longer required.
• Right to Withdraw Consent: Revoke consent previously granted for marketing or project inquiries at any time.
• Right of Grievance Redressal: Submit a complaint regarding data processing directly to our designated Grievance Officer.

To exercise any of these rights, email us at arviqdigitalsolution@gmail.com. We respond to verified requests within 30 days.

Our digital marketing and web engineering services are intended exclusively for businesses, entrepreneurs, and adults over the age of 18 (or students undertaking academic final year projects under the supervision of university faculties through Arviq Labs). We do not knowingly collect personal data from minors under the age of 18 without verifiable parental or guardian consent.

In compliance with Section 13 of the Digital Personal Data Protection Act, 2023, the details of our designated Grievance Officer are set forth below: